Return Policy

With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send most items back within 7 days of delivery.* Start the return process within 30 days of receiving your item. Product must be in new or unused condition, with all original product inserts and accessories. Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc. We will refund the 50% cost of the merchandise and shipping charges if the return is a result of our error or defective product. Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item. (See Product-Specific Return Policies for exceptions) We inspect all returned items and will refund you based on the condition of the item.

We award a partial refund for opened or used products. * You should note that this return policy does not apply to Marketplace Seller products. For their return policy, please refer to the Seller’s individual policy, located on the product page by clicking on the Seller’s name. See our Marketplace Seller page for more details. How to Return an Item Click here to log into My Account to fill out our return initiation form to receive your shipping label and return instructions. Don’t have an account? Check out our step by step guide, How to Return an Item. Defective Product and Returns Due to Our Error If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by: Sending you replacement parts or accessories Replacing the product or Issue a refund, return shipping fees will apply and/or a partial refund may be issued , See our Product-Specific Return Policies for specific items exceptions and policies. Products Returned After 30 days Did you miss the 30-day return window? Great news! You may still start a return after 30 days, but you may get a partial refund depending on the following: Condition of the merchandise Cost of the original and/or return shipping charges deduction from your refund If we send you a replacement item, we need to receive the original item at our warehouse within 30 days of you starting the return process. Otherwise, we will charge you full price for the replacement.