Terms and Conditions

We welcome you to the website of edman Company The site is operated by an addiction company

Once you use the Website for the purpose of purchase, you are obliged to follow the Terms and Conditions. Please carefully review the list of terms and conditions before you start using eServices. If you do not agree or are unable to comply with any law or condition from the list, we advise you not to use the e-Services.

Terms of use
The use of the Website Services is only available to persons who are able to represent themselves legally in accordance with the United Arab Emirates. People who are unable to represent themselves legally under the local contract system cannot use the website services.

If you are a minor (for example, you are under 18 years of age), you may use the Website Services under the supervision of a parent or legal guardian provided that you agree to be bound by the Terms of Use. The User will be responsible for the use of the Site Services in full compliance with the local laws of that area.

These Terms and Conditions shall be deemed to be valid and null and void for the earlier forms of commercial representation, oral agreements or other understandings unless additional conditions are specified for a particular product or service.
By using the Website Services you are obliged to follow the terms and conditions

The information you provide during the registration process is protected according to the privacy terms described above. Your personal information forms part of your own record of your dealings with our services

Electronic communication
By agreeing to use the Site and our online services, you agree to receive our emails in all their forms through e-mail, periodicals, notices and alerts posted on the Website. You hereby agree that all electronic transactions sent to you by us are legally binding and treated as written transactions.

Product details, inventory and prices
In our constant endeavor to provide accurate and comprehensive information about our products (such as product availability, prices, product specifications, illustrations and technical characteristics) and to provide comprehensive information on services, we may encounter some typos

The maximum color accuracy of the display of products on the website is strictly observed, but what you see on the website depends mainly on your screen settings and this is outside our jurisdiction as we cannot be certain of the color settings on your screen

The publication of details of products or services (including but not limited to: marketing brochures, advertisements, trade shows, magazine offers and small publications) on the Website is not a guarantee of the availability of products, offers or prices either through online shopping or at the exhibition directly.

Some errors may occur during the process of providing the product or service and providing detailed price information on the website. The website cannot provide you with the prices of the products individually or know the total cost of the product or service until you submit your entire online application. In the event that an invoice for a product or service has been requested and issued and the price is incorrect or the information is incorrect due to an error in the registration of the correct price or information of products or services, the website has the right to either contact you to clarify this error and how to deal with it or cancel your order and Notify you of this cancellation. If your application is accepted and processed electronically, the total cost will be charged and charged to your credit card account and we will notify you by e-mail that the payment is being processed correctly.

Offers may be available on the website that are not available in addiction exhibitions of millet and perfume and vice versa.

Product availability and prices are subject to change without notice.

paying off
The website offers the possibility to buy products or services through the website (online) and pay the required amount online or on delivery and according to the shipping and delivery service available in Saudi Arabia, all cash transfers and payment must be in Saudi Riyals.

Our payment system includes several forms of payment:

For Cash On Delivery: In this case, the customer must present a copy of the ID or Iqama.
For online payments: We accept credit card payments (Visa or MasterCard only) as well as Mada cards.
For SADAD transactions: SADAD must be activated through your local bank
In case of online payment, the customer will receive a notification on the screen as soon as payment is accepted. We will not be liable if payment is declined or canceled by your credit card service provider for any reason. You should check with your credit card bank for the reason for the decline.

We do not store your credit card information on the website. All information and details you enter through the payment gateway are encrypted for security purposes, and correspondence from and to the service provider's website is also encrypted. We do not provide any payment information made through the Site to other companies or individual entities unless requested by an official legal entity. This information is processed by our payment warden.

You must make sure that the information on your credit card that you use to pay for e-services is correct, accurate and valid, and you should use your credit card only legally. Your personal information will not be used or shared by eServices with any third party. The online service will not be liable in any way for credit card fraud. You will be held fully responsible for the use of counterfeit credit cards and will be fully responsible for proving otherwise.

If we are unable to provide the application or part of it, we will notify you directly. All or part of the amount paid by the credit card you used to pay the order amount will be returned.

By using the online payment service on our website, you agree to be bound by these terms. If you do not agree to any of these terms, please do not use this service.

Cancelling order
Order Cancellation by Edman Fumigation & Perfumes: www.edman.ae reserves the right to cancel the order for any of the following reasons:

Payment is declined / not accepted
The application does not comply with any of the items mentioned in the terms and conditions of purchase through the website.
If the delivery address given by the customer is wrong, the contact information is wrong, or the customer is unable to reach the customer.
If the order is made during the price change process, or there is a wrong product price
If an order is made during the quantity adjustment process, or when the quantity runs out.
Customer Order Cancellation: To proceed with the order cancellation process, you must contact us first. You can cancel your order for any of the following reasons:
If the order is not delivered or shipped to you. In case of cancellation after shipping or sending the order, you will be charged a cancellation fee. We reserve the right to match the time your order was shipped with the time you submitted your cancellation request.
We cannot provide / deliver the requested product / service within a reasonable period of time (10) business days from the day of order confirmation.
Returns, Exchange and Refunds
If you are dissatisfied with the product or if there is a defect in the product, you can within 15 days from the date of placing the order "Request a refund / product" to return the product to the addict company.

You must contact us to complete the RMPA before proceeding with the refund. The refund request form is valid for 15 days from the date of issue.

If the product is returned due to product malfunction, manufacturer defect, damage during delivery, or incorrect / wrong product delivery, no additional shipping service charges will apply. In case of return for other reasons (customer need to change the product or the customer's desire has changed in general), the customer will be charged a shipping charge as well as the fees approved by the bank to resolve the use of the credit card.

When preparing to return the product, the product must be in its original condition with full accessories. We do not accept returns of products that have been scratched or damaged due to misuse. Any refund, exchange or refund request will be processed within a maximum of 15 business days and we have the right not to accept returns for products that do not meet the above criteria.

Amendment to the list of terms and conditions
www.edman.ae reserves the right at any time to modify the terms and conditions of the Website without prior notice or notice. You can access the latest version of the Terms and Conditions at any time on the website. If you do not accept the amendments to the Terms and Conditions, you must stop using this service. If you continue to use this service, you agree to be bound by the revised terms and conditions of use of this website.